Director, Forward Deployed Engineering & AI GTM Lead

Aircall

2 days ago

3.2 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

Aircall is seeking a Director of Forward Deployed Engineering & AI GTM Lead to oversee the technical execution, market strategy, and organizational adoption of its AI Communication Agent. The role involves leading a growing team, engaging in customer-facing work, and collaborating across departments to ensure the successful deployment and scaling of AI solutions. The position is integral to shaping how AI is brought to market and integrated into Aircall's product offerings.

Skills

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.