Director, Forward Deployed Engineering & AI GTM Lead
Aircall
About this role
Aircall is seeking a Director of Forward Deployed Engineering & AI GTM Lead to oversee the technical execution, market strategy, and organizational adoption of its AI Communication Agent. The role involves leading a growing team, engaging in customer-facing work, and collaborating across departments to ensure the successful deployment and scaling of AI solutions. The position is integral to shaping how AI is brought to market and integrated into Aircall's product offerings.
Skills
About Aircall
aircall.ioAircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.
Recent company news
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About Aircall
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k – $160k
per year