Forward Deployed Engineer
Aisera(6 months ago)
About this role
A Forward Deployed Engineer at Aisera works at the intersection of customers and the AI platform, ensuring AI agent solutions deliver measurable business value. The role involves close collaboration with product and engineering teams to drive platform improvements based on customer feedback and deployment outcomes. Strong customer-facing communication and technical judgment are essential to support reliable, secure, and cost-effective AI solutions.
Required Skills
- AI Agents
- System Integration
- JavaScript
- Java
- Python
- OAuth
- OIDC
- JWT
- Prompt Engineering
- LangGraph
+17 more
Qualifications
- Bachelor’s Degree in Computer Science or Engineering
- Master’s Degree in Computer Science or Engineering
About Aisera
aisera.comAisera is an enterprise AI company that delivers an "agentic" AI platform to automate service and support across IT, customer service, HR, finance, and security operations. Its solution combines conversational AI, virtual agents, knowledge management, and workflow automation to resolve tickets, answer employee and customer questions, and execute remediation with minimal human intervention. Aisera integrates with core enterprise systems (ServiceNow, Salesforce, Microsoft, SAP, etc.) to deflect requests, boost employee productivity, and reduce operational costs. Customers pick Aisera for its pretrained enterprise models, low-code integrations, and focus on improving both employee and customer experiences.
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