Gladly

Director of Accounting Q12026

Gladly(25 days ago)

RemoteFull TimeDirector$187,000 - $220,000Accounting
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About this role

The Director of Accounting will lead Gladly’s accounting organization and serve as the core financial leader for a high-growth AI+SaaS company, reporting to the CFO. This senior role is focused on scaling financial operations, ensuring technical accounting compliance, and establishing scalable processes and controls. The position partners closely with finance and cross-functional teams to support strategic decisions and audit readiness.

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Required Skills

  • Financial Reporting
  • Month-End Close
  • Revenue Recognition
  • ASC 606
  • Technical Accounting
  • Operational Accounting
  • Accounts Payable
  • Expense Management
  • Payroll Processing
  • Accounts Receivable

+12 more

Qualifications

  • Bachelor's Degree in Accounting, Finance, or Related Field
  • CPA License (Preferred)
Gladly

About Gladly

gladly.ai

Gladly is an AI-driven customer service platform that powers radically efficient, radically personal support by treating customers like people — not tickets. It provides a unified, omnichannel service workspace with conversational histories, AI automation and routing, and self‑service/knowledge tools to speed resolution and personalize interactions. Built for retailers and service brands, Gladly focuses on boosting agent productivity, customer satisfaction, and lifetime value through data-driven workflows, analytics, and integrations.

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