Director of Customer Success (Strategic & Plaintiff)
Everlaw(19 days ago)
About this role
The Director of Customer Success at Everlaw is a senior leader responsible for defining and implementing consumption-based customer success strategies for the Strategic and Plaintiff segments. The role focuses on building a best-in-class Customer Leadership Team, enhancing the post-sale customer experience, and partnering across the company to drive customer value and company growth.
Required Skills
- Customer Success
- Team Leadership
- Retention Strategy
- Account Management
- Strategic Planning
- Data Analysis
- Cross-Functional
- Coaching
- Communication
- Product Feedback
About Everlaw
everlaw.comEverlaw is an AI-powered, cloud-native eDiscovery and litigation platform built for legal professionals. It combines document ingestion, advanced search, machine-learning–assisted review, analytics, visual timelines, and case-building tools to streamline investigations, document review, depositions, and trial preparation. Designed for law firms, corporate legal teams, and government agencies, Everlaw emphasizes security, scalability, and real-time collaboration across distributed teams. Its visual workflows and automation simplify review workflows and help reduce time-to-resolution while improving case outcomes.
View more jobs at Everlaw →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Everlaw
Similar Jobs
Builder - Head of Customer Success
Reevo(2 days ago)
Customer Success Manager
Clarify(7 days ago)
European Customer Success Manager
Delve(22 days ago)
Strategic Customer Success Manager
CoLab Software(1 month ago)
Digital Customer Success Manager (Manila)
Payscale(2 months ago)
Customer Success Manager
Cloudflare Events(24 days ago)