Director of Customer Success
Sword Health(27 days ago)
About this role
Sword Health is seeking a senior leader to oversee enterprise customer success, ensuring clients achieve positive clinical and economic outcomes while fostering long-term relationships. The role involves strategy development, team management, and cross-functional collaboration to support growth and customer retention.
Required Skills
- Customer Success
- Account Management
- Strategy
- Leadership
- Healthcare Technology
- Communication
- Data Analysis
- Client Relations
- Project Management
- SaaS
About Sword Health
swordhealth.comSword Health is a digital health company that delivers AI-driven musculoskeletal (MSK) care with clinical oversight to prevent pain, support recovery, and promote whole-body health. Its platform combines AI-enabled coaching and remote-monitoring devices with licensed clinicians to deliver virtual physical therapy, rehabilitation, and preventive programs. Sword partners with employers and health plans to improve outcomes, increase access to care, and reduce costs associated with chronic pain and injury.
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