CyberSheath

Director of Customer Success

CyberSheath

14 days ago
Remote
Full Time
Senior
23 applicants
CyberSheath
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About this role

CyberSheath Services International LLC is expanding its team to include a Director of Customer Success. The role involves overseeing customer relationships, managing technical and compliance projects, and driving customer satisfaction and retention.

Skills

Qualifications

10+ years of experience leading a Customer Success/Service team in a tech-focused environment (MSP-preferred)
CyberSheath

About CyberSheath

cybersheath.com

Industries

Consulting

CyberSheath is a managed security services firm that specializes in Department of Defense (DoD) cybersecurity compliance and CMMC readiness for defense contractors and other regulated organizations. They help clients implement and sustain NIST SP 800-171, DFARS, and CMMC controls through assessments, remediation, policy/program development, and continuous managed security operations. CyberSheath combines consulting, compliance-as-a-service, and managed detection-and-response to streamline certification and ongoing compliance. The company positions itself as a practical CMMC expert focused on reducing risk and enabling customers to win and fulfill DoD contracts.

About CyberSheath

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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