Director of CX Operations
Humata Health
About this role
Humata Health Inc. is hiring a Director of CX Operations to lead process improvements and support customer success efforts within healthcare technology. The role involves strategic planning, partnership with cross-functional teams, and managing executive customer relationships.
Skills
About Humata Health
humatahealth.comHumata Health is a healthcare technology company focused on automating the prior authorization process for providers and payers through advanced artificial intelligence and generative AI. Their solutions aim to streamline the submission and review of medical requests, significantly reducing administrative burdens while enhancing patient care. Backed by a consortium of strategic healthcare investors, Humata Health leverages unique technology to facilitate touchless authorizations, ensuring quick and efficient access to necessary medical services. The company is passionate about improving the healthcare experience by transforming complex authorization processes into seamless operations for both providers and payers.
Recent company news
Business WireCMS Partners with Humata Health on Initiative to Make Clinical Approvals Faster, Fairer and More Efficient
Nov 7, 2025
Modern HealthcareThe prior authorization companies ready to take on insurers
Sep 5, 2025
Healthcare Finance NewsAllegheny Health uses AI for prior authorization automation
Apr 29, 2025
TechTargetMeet the 6 vendors participating in the CMS WISeR Model
Nov 12, 2025
Business WireHumata Health to Provide Access to Prior Authorization Technology Through Microsoft Dragon Copilot
Oct 17, 2025
About Humata Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Humata Health.
Salary
$95k – $125k
per year