Director of Platform Operations – Infrastructure

Upwork(1 month ago)

RemoteFull TimeDirector$189,150 - $250,788 (estimated)Platform Engineering

About this role

The Director of Platform Operations leads the evolution of Upwork’s foundational infrastructure to ensure resilience, scalability, and innovation-readiness. This role oversees a globally distributed team responsible for Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. The director partners across engineering, product, and business teams to set strategic direction and may initially be employed through a partner with potential transition to Upwork later.

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Required Skills

Kubernetes
CI/CD
Developer Tooling
Observability
AI/ML
Cloud Native
Distributed Systems
Automation
Incident Response
Security

+4 more

About Upwork

upwork.com

Upwork is a global freelancing marketplace that connects businesses of all sizes with independent professionals across design, development, writing, marketing, customer support, and more. Clients can post projects or search curated talent, review proposals, and manage engagements with contracts, time-tracking, invoicing, and escrow-backed payments. The platform also provides collaboration tools and enterprise features (talent sourcing, compliance, consolidated billing) to scale contingent work. Companies use Upwork for access to a large talent pool and standardized workflows, while freelancers benefit from job matching, portfolios, and secure payment systems.