Distribution Customer Support Specialist
Cision(6 days ago)
About this role
The Distribution Customer Support Specialist serves as the primary client contact for PR Newswire, representing Cision’s customer-facing operations for distribution services. This role centers on client communication and ensuring customers successfully use Cision’s PR and media distribution platforms. It supports the company’s mission to help organizations identify, connect, and engage audiences through PR and media intelligence.
Required Skills
- Customer Service
- Phone Support
- Active Listening
- Order Processing
- Content Vetting
- Salesforce
- NetSuite
- Microsoft Office
- Time Management
- Multitasking
+2 more
Qualifications
- Bachelor's Degree
About Cision
cision.comCision is a global, cloud-based communications platform that provides AI-powered media monitoring, media list building, press release distribution, influencer identification, and PR measurement for public relations and communications teams. Its products combine media monitoring across earned, owned and social channels with analytics and reporting to help organizations target, engage and measure the impact of their communications. Agencies and in-house PR teams use Cision to manage media relations, distribute content at scale, surface insights, and demonstrate campaign ROI.
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