Document Management Intake Supervisor
Freedom Mortgage(1 month ago)
About this role
The Supervisor, Doc Management Intake oversees the Doc Management team to ensure assigned production is completed within SLAs, quality standards, cost targets, and efficiency goals. The role focuses on developing team cohesiveness, managing hiring and training, and resolving routine daily issues to maintain steady operations. It serves as the primary point of contact for cross-functional collaboration and departmental policy maintenance.
Required Skills
- Team Leadership
- Training
- Coaching
- Hiring
- Quality Assurance
- Process Improvement
- Communication
- Equipment Maintenance
- Compliance
- Workforce Management
Qualifications
- High School Diploma or GED
About Freedom Mortgage
freedommortgage.comWe can help you buy a home, get cash from your home’s equity, or refinance. We provide exceptional mortgage servicing to more than 2.7 million homeowners!
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