EMEA T2 Support Engineer/Specialist
Genetec
About this role
Genetec is seeking a support engineer to join their technical support team for the EMEA region, providing high-level technical assistance to customers across multiple countries. The role involves diagnosing complex issues, collaborating with various teams, and contributing to documentation efforts within a dynamic, fast-evolving product environment.
Skills
Qualifications
About Genetec
genetec.comGenetec Inc. is a leader in unified physical security software, providing innovative solutions for managing and enhancing security operations. Their comprehensive platform integrates various security technologies, including video surveillance, access control, and automatic license plate recognition, enabling organizations to protect people, assets, and operations. With a focus on improving efficiency and situational awareness, Genetec empowers businesses across multiple sectors to safeguard their environments effectively.
Recent company news
Security Journal UKHammersmith & Fulham Council transforms safety with Genetec
1 day ago
The Exchange AsiaGenetec Co-Founder Joins Sunzen As Major Shareholder
4 days ago
Campus Safety MagazineGenetec 2026 Global State of Physical Security Report Findings
Dec 18, 2025
Binghamton University Pipe DreamUniversity adopts Genetec Security Center platform for streamlined surveillance
Sep 3, 2025
Cyber DailyInside Genetec: How a once-hardware-centric sector has become a software battleground
2 weeks ago
About Genetec
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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