Employer Sales & Support Associate
Hike Medical(27 days ago)
About this role
The Employer Sales & Support Associate at Hike is responsible for executing on-site employer scanning events, ensuring a high-quality experience for both employees and employer partners. This role involves guiding participants through the scanning process, managing event logistics from setup to breakdown, and maintaining operational consistency using established playbooks. When not on-site, the Associate also supports the Customer Support team by addressing inquiries and providing assistance, contributing to a seamless experience across both in-person and remote interactions. The position requires strong communication skills, organization, and the ability to thrive in fast-paced environments.
Required Skills
- On-site Execution
- Customer Guidance
- Operational Consistency
- Issue Identification
- Event Handoff
- Field Feedback
- Customer Support
- Verbal Communication
- Organizational Skills
- Attention to Detail
+5 more
About Hike Medical
www.hikemedical.comHike Medical is a pioneering healthcare company focused on enhancing foot health with custom orthotics and innovative musculoskeletal (MSK) solutions tailored for on-feet workers. Their unique approach combines AI technology and 3D printing to provide personalized insoles, which are created based on a simple foot-scanning process completed in under five minutes. By prioritizing comfort, mobility, and well-being, Hike Medical aims to reduce healthcare costs while improving overall quality of life for its users. The company is dedicated to making foot health accessible and effective, helping to prevent related health issues and enhance productivity in the workplace.