Founding Client Executive
Hike Medical
About this role
The Founding Client Executive at Hike Medical will lead the post-sale customer lifecycle, overseeing complex relationships with employers, healthcare institutions, and ecosystem partners to ensure successful onboarding, adoption, and expansion of Hike's AI-vision platform for custom insoles. This role requires managing multiple high-profile accounts, driving customer outcomes, and shaping the Customer Success process through system and playbook development. Collaboration with Sales, Operations, and Product teams is essential, as well as the ability to communicate customer feedback to enhance the overall experience. The ideal candidate should have a background in benefits consulting and experience with large enterprises within healthcare or digital health.
Skills
About Hike Medical
www.hikemedical.comHike Medical is a pioneering healthcare company focused on enhancing foot health with custom orthotics and innovative musculoskeletal (MSK) solutions tailored for on-feet workers. Their unique approach combines AI technology and 3D printing to provide personalized insoles, which are created based on a simple foot-scanning process completed in under five minutes. By prioritizing comfort, mobility, and well-being, Hike Medical aims to reduce healthcare costs while improving overall quality of life for its users. The company is dedicated to making foot health accessible and effective, helping to prevent related health issues and enhance productivity in the workplace.
Recent company news
PR NewswireHike Medical and OSF HealthCare Join Forces to Bring Cutting-Edge Foot Care to Over 25,000 Mission Partners
Nov 8, 2024
Medical Device NetworkTrump’s microchip tariff gambit set to price hike medical devices in US
Apr 22, 2025
3DPrint.comHike Medical Adds AI to AM to 3D Print Custom Orthotics
Jan 21, 2025
ZenopaBelluscura’s Stock Plunge Amid US Tariff Hike
Apr 9, 2025
NCDOJ (.gov)Attorney General Josh Stein Secures Up to $40 Million from Vyera Pharmaceuticals and Seven-Year Ban for Vyera Executive
Dec 7, 2021
About Hike Medical
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hike Medical.
Salary
$150k – $198k
per year