Enablement Lead, Customer and Partner Support

Xometry(1 month ago)

HybridFull TimeMedior$60,000 - $75,000Customer & Partner Support

About this role

The Enablement Lead at Xometry supports the Customer & Partner Support organization by driving readiness, adoption, and continuous improvement across frontline teams and partners. The role focuses on developing scalable learning and knowledge infrastructure and ensuring clear, audience-appropriate communications. It requires strategic collaboration with cross-functional partners to measure and improve support outcomes.

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Required Skills

Instructional Design
Training Delivery
Knowledge Management
Content Creation
Communications
Change Management
Project Management
Stakeholder Alignment
LMS
Analytics

+3 more

About Xometry

xometry.com

Xometry is an on‑demand manufacturing marketplace that connects engineers and product teams with a distributed network of vetted manufacturers for high‑precision production parts and prototypes. The platform provides instant online quotes and ordering across processes including CNC machining, 3D printing, sheet‑metal fabrication, laser cutting, injection molding and related finishing/inspection services. Xometry combines automated CAD analysis, quoting, production scheduling and fulfillment to help companies move quickly from prototype to scaled production with global capacity and certified partners.