U.S. Bank

High Risk Complaints Oversight Manager

U.S. Bank

16 days ago
Charlotte, NC
Onsite
Full Time
Manager
0 applicants
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U.S. Bank
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About this role

The High Risk Complaints Oversight Manager at U.S. Bank leads a team responsible for reviewing high-risk customer complaints, identifying compliance and operational risks, and ensuring timely and compliant responses. The role involves risk management, process enhancement, and leveraging AI tools to improve complaint review efficiency.

Skills

U.S. Bank

About U.S. Bank

usbank.com

Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.

About U.S. Bank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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