End User Support Technician (Tier 1)
Invivyd(1 month ago)
About this role
The End User Support Technician role supports Invivyd's mission-driven biotech environment by enabling employees to work securely and effectively. The position is based in New Haven, CT with a hybrid schedule (mostly in-person Monday–Thursday, remote Friday) and requires candidates to be within driving distance and travel to a satellite lab monthly. The role is an entry-level opportunity with room for growth into more advanced IT responsibilities.
Required Skills
- Helpdesk Support
- Ticket Management
- Tier1 Support
- Hardware Troubleshooting
- Software Installation
- Device Imaging
- Windows Support
- MacOS Support
- Password Resets
- MFA Support
+12 more
Qualifications
- CompTIA A+
- Network+
About Invivyd
invivyd.comInvivyd is a biotechnology company focused on developing antibody-based therapies to address evolving viral threats. Its mission is to rapidly and continually deliver antibody treatments that keep pace with viral evolution using platform-driven discovery, optimization, and deployment. Invivyd builds a responsive pipeline and manufacturing approach to enable fast updates and distribution as new variants emerge. The company positions its work to strengthen public-health preparedness by providing adaptable therapeutic options.
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