Engineering Manager - Servicing & Fulfillment

Extend(9 days ago)

RemoteFull TimeSenior$166,500 - $193,500Engineering

About this role

Extend is transforming the post-purchase experience for retailers by providing AI-driven solutions that enhance customer satisfaction, streamline returns and fulfillment, and include fraud detection. The company supports diverse industries and emphasizes innovative, scalable technology solutions to help businesses build trust and loyalty.

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Required Skills

AI
Microservices
Cloud Infrastructure
Event-Driven Systems
AWS
Leadership
Software Development
Post-Purchase Processes
Operational Excellence
Product Collaboration

About Extend

extend.com

Extend is a post-purchase platform that helps merchants generate revenue and reduce risk by offering product protection, shipping protection, and modern warranty programs. It delivers end-to-end services — underwriting, claims automation, fraud mitigation, customer support, and payouts — via APIs and integrations for e-commerce platforms and retailers. Merchants use Extend to increase attach rates and lifetime value while offloading claims handling, compliance, and operational complexity. The company emphasizes data-driven fraud prevention and flexible protection models to boost post-sale revenue and customer satisfaction.

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