Account Manager, Mid Market Growth Strategy
Extend(4 days ago)
About this role
Extend is a company that provides AI-driven solutions to enhance post-purchase experiences for retailers, including automated customer service, returns, fulfillment, and fraud detection. They serve a diverse range of industries and focus on building trust and loyalty among consumers.
Required Skills
- Customer Relationship Management
- Data Analysis
- Program Management
- eCommerce
- Business Strategy
- Presentation Skills
- Analytical Skills
- Negotiation
- Salesforce
- Tableau
About Extend
extend.comExtend is a post-purchase platform that helps merchants generate revenue and reduce risk by offering product protection, shipping protection, and modern warranty programs. It delivers end-to-end services — underwriting, claims automation, fraud mitigation, customer support, and payouts — via APIs and integrations for e-commerce platforms and retailers. Merchants use Extend to increase attach rates and lifetime value while offloading claims handling, compliance, and operational complexity. The company emphasizes data-driven fraud prevention and flexible protection models to boost post-sale revenue and customer satisfaction.
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