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Enterprise Customer Success Director at Vitesse - ApplyBlast

Enterprise Customer Success Director

Vitesse

18 days ago

3.7 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Enterprise Customer Success Director at Vitesse is a senior individual-contributor role responsible for managing a portfolio of strategic Enterprise accounts within the insurance payments ecosystem. The position focuses on building trusted relationships with executive stakeholders, driving measurable value and growth, and coordinating cross-functional efforts to resolve complex customer challenges. Success is measured by customer health, increased payment activity, and expanded use of Vitesse's platform.

Responsibilities

Own strategic Enterprise customer relationships and build trusted connections with stakeholders
Develop and maintain Customer Success Plans tied to customer priorities and measurable outcomes
Partner with Sales to identify and qualify expansion opportunities and maintain account plans

Skills

About Vitesse

vitesse.io

Headquarters

Usaquen, Capital District, Colombia

Company Size

1-10 employees

Founded

2024

View Profile

Vitesse is a financial infrastructure platform for the insurance ecosystem, enabling insurers, MGAs, and TPAs to control, protect, and optimize claim funds while delivering fast, compliant claimant payments. It serves as a system of record for claims funds, offering real-time visibility, custodial safeguarding, and centralized oversight across accounts and jurisdictions, with payouts across 180+ countries and currencies. With 550+ connected partners including global carriers, MGAs, TPAs, and brokers, Vitesse also partners with Lloyd's of London and LIMOSS to power the Faster Claims Payment (FCP) solution, streamlining claims settlements across the Lloyd's market.