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Customer Success Lead - Enterprise at Vitesse - ApplyBlast

Customer Success Lead - Enterprise

Vitesse

2 months ago

3.7 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Customer Success Lead - Enterprise at Vitesse leads a team of Customer Success Managers and personally manages strategic accounts within the enterprise customer base. This role focuses on driving growth and measurable value for complex insurance clients by building trusted executive relationships and optimizing platform adoption. The position involves coaching the team, creating customer success plans, and collaborating cross-functionally to ensure customer health and expansion.

Responsibilities

Lead and develop Enterprise Customer Success team to drive growth
Guide team in creating and delivering Customer Success Plans
Partner with Sales to identify and qualify expansion opportunities

Skills

About Vitesse

vitesse.io

Headquarters

Usaquen, Capital District, Colombia

Company Size

1-10 employees

Founded

2024

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Vitesse is a financial infrastructure platform for the insurance ecosystem, enabling insurers, MGAs, and TPAs to control, protect, and optimize claim funds while delivering fast, compliant claimant payments. It serves as a system of record for claims funds, offering real-time visibility, custodial safeguarding, and centralized oversight across accounts and jurisdictions, with payouts across 180+ countries and currencies. With 550+ connected partners including global carriers, MGAs, TPAs, and brokers, Vitesse also partners with Lloyd's of London and LIMOSS to power the Faster Claims Payment (FCP) solution, streamlining claims settlements across the Lloyd's market.