Synthesia

Enterprise Customer Success Manager - French

Synthesia(1 month ago)

HybridFull TimeMedior$112,027 - $149,417 (estimated)Customer Success
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About this role

A Customer Success Manager at Synthesia helps customers adopt and realize value from the company’s AI video communications platform, supporting enterprise clients and driving long-term adoption. The role is based in a fast-growing Series D startup serving large organizations, with a focus on French-speaking markets and candidates based in London or Europe. It offers significant career growth potential, equity, and comprehensive benefits.

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Required Skills

  • Customer Success
  • Client Service
  • Account Management
  • Technical AM
  • Implementation
  • B2B SaaS
  • Book Management
  • KPI Management
  • Risk Management
  • Forecasting

+9 more

Synthesia

About Synthesia

synthesia.io

Synthesia is an AI video platform for businesses that creates high-quality videos from text using realistic AI avatars and voiceovers in 140+ languages. Its web-based studio, customizable templates and avatars (including custom-brand avatars), translation/localization and API enable fast, programmatic video production at scale. Customers use Synthesia for training, marketing, onboarding and internal communications to cut production time and costs—no cameras, studios or actors required. The product is positioned for enterprises with collaboration, security and integrations that support scalable, multilingual video workflows.

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