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Enterprise Customer Success Manager (US) at Avolution - ApplyBlast

Enterprise Customer Success Manager (US)

Avolution

11 days ago

4.0 on Glassdoor

Remote

Full Time

Senior

10 applicants

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About this role

The Enterprise Customer Success Manager (US) role involves managing a portfolio of 30–45 enterprise customers, focusing on retention, renewals, and expansion. The position requires building strong relationships with stakeholders, translating technical use cases into business value, and identifying growth opportunities. Collaboration with internal teams and regular travel to customer sites are key aspects of the role.

Responsibilities

Own a portfolio of enterprise customers and drive retention, renewals, and expansion
Build success plans tied to customer business priorities and measurable outcomes
Map accounts and build multi-threaded relationships across customer organizations

Skills

About Avolution

avolutionsoftware.com

Headquarters

San Juan Del Monte, Calabarzon, Philippines

Company Size

51-200 employees

View Profile

Avolution offers ABACUS, a leading enterprise architecture modeling tool designed to visualize, analyze, and optimize complex IT landscapes. The platform supports ArchiMate, TOGAF, UML, BPMN, and features scalable data models, collaborative modeling, and powerful analytics dashboards. It enables practitioners to model business, information, application, and technology domains, run scenario analyses, and align IT with business strategy and transformation programs. Serving large enterprises across industries, ABACUS helps plan capabilities, roadmaps, and IT portfolios to drive informed decision-making.