Schlage Locks

Enterprise Customer Success Manager

Schlage Locks(2 months ago)

HybridFull TimeSenior$80,000 - $95,000Customer Success
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About this role

An Enterprise Customer Success Manager at Waitwhile (housed within Allegion) supports enterprise customers across North America for a fast-growing B2B SaaS platform that focuses on queue management and appointment scheduling. The role is customer-facing and collaborative, based on a flexible remote arrangement (Chicago or East Coast preferred) with occasional on-site visits. It operates within a scale-up environment aimed at improving customer journeys and reducing wait times for large retailers and service providers.

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Required Skills

  • Account Management
  • Product Implementation
  • Relationship Building
  • Technical Integration
  • API Knowledge
  • Support Platforms
  • HTML
  • CSS
  • Communication
  • Strategic Planning

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Schlage Locks

About Schlage Locks

schlage.com

Shop secure smart locks, door locks, door knobs, door levers, and handlesets from Schlage. Find the right lock for your exterior and interior doors here.

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