Escalations Engineer
DigiCert(10 hours ago)
About this role
The Escalations and Maintenance Engineer at DigiCert manages and resolves technical escalations from various internal teams and customers. The role involves troubleshooting, developing tools, and reviewing product usability to ensure service quality and support efficiency.
Required Skills
- troubleshooting
- Database
- Linux
- Windows
- Algorithms
- PKI
- TCP/IP
- SQL
- Web Development
- Network Protocols
About DigiCert
digicert.comIncapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.
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