Specialist Professional Services Engineer (Chatbot)
NICE(12 days ago)
About this role
NiCE is seeking a customer-facing Implementation Engineer specialized in AI solutions within the CXone platform. The role involves delivering and configuring AI-driven customer engagement tools, with a focus on conversational design, technical implementation, and project management to support enterprise clients.
Required Skills
- AI
- Chatbots
- Voicebots
- NLP
- APIs
- CRM
- Conversation Design
- Digital Channels
- Deployment
- Integration
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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