Events Operations Manager
Intercom(26 days ago)
About this role
The Events Operations Manager is the operational lead for Intercom’s Brand Events and activations, focused on removing friction from vendor, procurement, and finance processes. This role partners with Brand Events, Finance, Procurement, IT, and external suppliers to create predictable onboarding, payments, and operational workflows. The aim is to enable producers and project leads to deliver high-quality, on-brand events with minimal operational risk.
Required Skills
- Vendor Onboarding
- Vendor Management
- Procurement
- Finance Processes
- Purchase Orders
- Contract Management
- Stakeholder Communication
- Risk Management
- Detail Orientation
- Systems Learning
+4 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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