Benefits and Leave Analyst

Intercom(19 hours ago)

HybridFull TimeMedior$116,579 - $155,430 (estimated)Human Resources

About this role

The Benefits & Leaves Specialist is a member of Intercom’s Total Rewards team responsible for administering global benefits, leaves, and accommodations programs. The role supports scaling and improving these programs to ensure they are legally compliant, easy to understand, and provide strong employee support. The specialist reports to the Senior Benefits Program Manager and helps maintain program documentation and reporting.

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Required Skills

Benefits Administration
Leave Administration
Workday
Excel
Compliance
Reporting
Payroll Coordination
Case Management
Accommodation Management
Documentation

+3 more

Qualifications

Bachelor's Degree

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.