Executive, Contact Centre
Chevening Awards(1 year ago)
About this role
Customer service role responsible for delivering high-quality telephone support to agents and policyholders, ensuring customer satisfaction and meeting contact center KPIs and SLAs. The position supports operational performance and contributes to process improvements and team goals, with training provided in Malaysia and/or Singapore.
Required Skills
- Telephone Servicing
- Customer Service
- Communication
- Written English
- Mandarin
- Active Listening
- Empathy
- Process Improvement
- Teamwork
- Training
Qualifications
- Diploma
- Degree
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
View more jobs at Chevening Awards →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Chevening Awards
Similar Jobs
Executive, Customer Relationship (Contact Centre)-7
Hong Leong Bank Berhad(9 months ago)
Executive, Customer Relationship - Contact Centre
Hong Leong Bank Berhad(8 months ago)
Contact Center Coordinator
Sun Life(27 days ago)
Contact Center Representative
Nawy Real Estate(1 year ago)
Contact Center - AM
OCBC Bank(14 days ago)
Customer Care Agent Dutch Speaker F/H
CRM Sapphire Infocom(1 month ago)