Executive - RWM (Customer Experience)
Hong Leong Bank Berhad(3 days ago)
About this role
This role involves supporting customer experience initiatives, governance of service relationships, compliance oversight, cross-functional projects, and stakeholder communication within the bank. It centers around enhancing customer touchpoints, monitoring service standards, and collaborating with multiple departments to implement strategic bank-wide projects.
Required Skills
- Customer Experience
- Project Management
- Stakeholder Management
- Operational Oversight
- Compliance
- Data Analysis
- Communication
- Risk Management
- Banking Operations
- Process Improvement
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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