Sony Interactive Entertainment Inc.
The Experience Strategy Manager will lead the personalization strategy for PlayStation Plus across console and app, shaping customer journeys throughout the subscriber lifecycle. This role works cross‑functionally with product, engineering, and merchandising teams to design, test, and optimize personalized experiences that drive subscriber growth, retention, and engagement.
Headquarters
San Mateo, California, United States
Company Size
5001-10000 employees
Founded
1994
PlayStation is the gaming brand of Sony Interactive Entertainment that designs and sells consoles (PS4, PS5), controllers and accessories, plus digital and physical games. It operates an ecosystem of services — PlayStation Store, PlayStation Plus subscriptions, cloud streaming and PlayStation Network — that deliver multiplayer, digital storefronts, monthly game offerings, and cloud features. Known for high-fidelity hardware (DualSense, PS VR2) and critically acclaimed first- and third-party exclusives, PlayStation focuses on delivering immersive interactive entertainment and a global player community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sony Interactive Entertainment Inc..
16% above the average for this role
U.S. Video Game Market Size & Share | Industry Report, 2033
Jul 9, 2025
Senior Manager, Member Experience & Lifecycle Strategy
Delta Defense LLC
Student Strategy and Growth
Microsoft
Lifecycle Marketing Manager
Reformation
Group Director, Personalization & UX Research
Chanel
Consultant, Offer Operations & Subscriber Experience, Bell Media
Bell
Senior Lifecycle & CRM Strategy Leader - Contract
Sia