Expression of Interest: Senior Customer Success Manager (German Speaking)

SafetyCulture(27 days ago)

HybridFull TimeMedior$95,125 - $126,545 (estimated)Customer Success

About this role

This is an expression of interest for future Customer Success opportunities at SafetyCulture’s London office, focused on enterprise SaaS customers in the DACH region. Candidates will join a fast-growing tech scale-up that values ownership, inclusivity, and a strong focus on AI-driven product innovation. The role will sit within a supportive culture recognised as a Best Place to Work across multiple regions and offers equity participation and career development. Applications are welcomed from people with potential, even if they do not meet every listed requirement.

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Required Skills

Customer Success
SaaS Experience
Enterprise Account Management
Relationship Building
Problem Solving
Commercial Acumen
Stakeholder Management
German Market Knowledge
Cross Functional Collaboration
Communication

+3 more

About SafetyCulture

safetyculture.com

This company is a shipping and fulfillment technology platform that helps retailers and enterprises manage parcel delivery across multiple carriers. It offers a unified dashboard and APIs to compare rates, book shipments, print labels, automate routing rules, and provide end-to-end tracking and analytics. With integrations to major carriers (examples shown include Australia Post and Cathay), the platform focuses on simplifying operations, reducing fulfillment costs, and improving customer delivery experience. Retailers use it to centralize logistics workflows, scale cross-border shipping, and gain actionable performance insights.