Expression of Interest: Senior Customer Success Manager (German Speaking)

SafetyCulture(27 days ago)

HybridFull TimeMedior$95,546 - $127,063 (estimated)Customer Success

About this role

This is an expression of interest for future SaaS Customer Success opportunities at SafetyCulture’s Manchester office, focused on Enterprise customers in the DACH region. Candidates will join a high-growth tech scale-up that values ownership, inclusivity, and fast-paced problem solving for frontline industries. The role sits within a collaborative go-to-market environment with strong support for professional development and involvement in the broader tech community. Successful applicants will be contacted by recruiters when a suitable Customer Success opening becomes available.

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Required Skills

Customer Success
Account Management
Enterprise Sales
Relationship Building
Commercial Negotiation
Customer Retention
Stakeholder Management
SaaS Platforms
Problem Solving
Cross Functional Collaboration

+4 more

About SafetyCulture

safetyculture.com

This company is a shipping and fulfillment technology platform that helps retailers and enterprises manage parcel delivery across multiple carriers. It offers a unified dashboard and APIs to compare rates, book shipments, print labels, automate routing rules, and provide end-to-end tracking and analytics. With integrations to major carriers (examples shown include Australia Post and Cathay), the platform focuses on simplifying operations, reducing fulfillment costs, and improving customer delivery experience. Retailers use it to centralize logistics workflows, scale cross-border shipping, and gain actionable performance insights.