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F2P Customer Success Associate at Sleeper - ApplyBlast

F2P Customer Success Associate

Sleeper

10 months ago

3.2 on Glassdoor

United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The F2P Customer Success Associate at Sleeper is responsible for delivering exceptional customer support while nurturing user relationships through effective communication across email, chat, and social media. This role involves onboarding users, resolving usability issues, collecting product feedback, and prioritizing feature requests. Successful candidates will demonstrate strong problem-solving skills, empathy, and a passion for sports, contributing to a small team dedicated to enhancing the user experience on Sleeper's sports-focused gaming platform.

Skills

About Sleeper

sleeper.app

Headquarters

Kyiv, Kyiv, Ukraine

Company Size

51-200 employees

Founded

2014

View Profile

Sleeper, operated by Blitz Studios, Inc., is the #1 fantasy sports and gaming platform offering fantasy football, fantasy basketball, fantasy soccer, and a variety of game formats including Pick'em, Survivor, Chopped Leagues, and Bracket Mania. The platform supports both private leagues with friends and large public pools, with features like mock drafts, multiple draft modes, and social tools to keep players engaged. Sleeper is available on mobile and web, serving millions of players across its growing suite of sports games.