Field Collections Agent

Encore Capital Group(2 months ago)

RemoteFull TimeJunior$35,000 - $44,710Collections

About this role

Orbit Credit Services is hiring a Field Collections Agent to visit customers at their homes and support them in resolving arrears through practical, empathetic conversations. The role is field-based within a 90-minute travel radius of the employee’s home (must live in Lowestoft) and offers flexible scheduling across set operating hours. Compensation includes a base salary, car allowance, and uncapped monthly bonus.

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Required Skills

Debt Collection
Customer Visits
Payment Plans
Account Management
Negotiation
Customer Service
iPad Reporting
Field Work
Repayment Plans
Regulated Accounts

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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