Field Service Engineer
Cepheid(1 month ago)
HybridFull TimeMedior$86,921 - $116,019 (estimated)Field Technical Service
Apply NowAbout this role
A Field Technical Service specialist supporting Turkey, Azerbaijan and SEE countries, providing second- and third-line troubleshooting for Beckman Coulter laboratory platforms. The role handles remote and onsite diagnostics for hardware, software and automated systems and serves as an escalation point for service associates and channel partners. It involves ownership of customer issues, documentation in CRM systems, and occasional travel across assigned countries.
Required Skills
- Second-Line Troubleshooting
- Third-Line Troubleshooting
- Remote Diagnostics
- Hardware Troubleshooting
- Software Troubleshooting
- Customer Service
- CRM
- Training Delivery
- Problem Solving
- Communication
+3 more
Qualifications
- Bachelor’s Degree
- Associate Degree
- Upper Intermediate English (B1)
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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