Field Technical Support
HP(2 months ago)
About this role
The Field Technical Support role at HP focuses on enhancing the customer experience by providing installation information and addressing challenges during the pre-sales, post-sales, and service delivery phases. It involves collaborating with various departments to offer tailored solutions to complex accounts while proactively monitoring and solving technical issues that arise. The position also includes mentoring team members and fostering positive relationships within the organization.
Required Skills
- Technical Support
- Customer Relationship Management
- Field Service Management
- Preventive Maintenance
- Process Improvement
Qualifications
- High School Diploma
- 6-8 Years Experience
About HP
hp.comLearn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website.
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