Sr Associate, Global Technical Support
Ciena(3 months ago)
About this role
Ciena is seeking a Sr Associate, Global Technical Support to provide system-level pre- and post-sales support for their global customer base. This role involves troubleshooting complex issues, mentoring new engineers, and contributing to the success of Ciena's innovative products in a fast-paced, customer-focused environment.
Required Skills
- Technical Support
- Troubleshooting
- Mentoring
- Network Management
Qualifications
- Bachelor’s Degree in Engineering
- Computer Science
- or related technical field
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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