FNOL Customer Service Representative
AIG(1 month ago)
About this role
A FNOL Customer Service Representative at AIG is a call center role within the Claims FNOL team, acting as the first point of contact for auto and non-motor accident notifications. The position supports AIG’s claims operations by ensuring high levels of customer service and contributing to the company’s broader transformation and customer-focused goals. The role offers opportunities for professional growth within the operations organization.
Required Skills
- Customer Service
- Call Handling
- Product Knowledge
- Problem Solving
- English Proficiency
- Teamwork
- Systems Proficiency
- Time Flexibility
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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