Founding Customer Success Manager
Nory(19 days ago)
About this role
Nory is a restaurant management system that uses real-time data and AI to help restaurant operators improve margins and operational efficiency. The company is expanding in the US and is hiring a founding Customer Success Manager to support SMB and mid-market restaurant clients, ensuring successful onboarding, adoption, and long-term retention.
Required Skills
- Customer Success
- SaaS
- Project Management
- Stakeholder Management
- Data Literacy
- Customer Onboarding
- Customer Retention
- Upselling
- Process Improvement
- Relationship Building
About Nory
nory.aiNory is an AI-driven restaurant management software designed to revolutionize the restaurant industry by streamlining operations and enhancing decision-making. The platform integrates various management features, including workforce management, inventory control, and payroll processing, all aimed at boosting profitability and operational efficiency. Restaurant owners benefit from real-time data analytics and predictive insights, enabling them to reduce costs, cut waste, and improve overall performance. With a focus on assisting both independent brands and multi-location enterprises, Nory helps clients achieve significant operational transformations, making it a vital tool for those in the hospitality sector.
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