Director of Success
Connecteam(3 days ago)
About this role
Connecteam is seeking a Director of Success to oversee customer retention, product adoption, and satisfaction for mid-market and strategic accounts. The role involves leading multiple teams to ensure successful product implementation and building strong customer relationships.
Required Skills
- Customer Success
- SaaS
- Product Adoption
- Account Management
- Client Relationships
- Team Leadership
- Customer Retention
- Data Analysis
- Strategic Planning
About Connecteam
connecteam.comConnecteam is a mobile-first, all‑in‑one employee management platform focused on helping businesses communicate, operate, and train non‑desk workforces. It consolidates scheduling, time tracking, task management, HR tools, forms/checklists, and e‑learning into a single, customizable and easy‑to‑use app. Aimed primarily at small and mid‑sized companies, Connecteam emphasizes affordability and simplicity while offering integrations with payroll and other back‑office systems. Organizations use it to centralize frontline operations, boost productivity, and improve compliance and team communication.
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