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Senior Director, Escalated Provider Issue Resolution at Oscar Health - ApplyBlast

Senior Director, Escalated Provider Issue Resolution

Oscar Health

3 months ago

3.0 on Glassdoor

Remote

Full Time

Director

13 applicants

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About this role

The Senior Director, Escalated Provider Issue Resolution leads a multi-disciplinary team to handle high‑complexity provider escalations, develop operating models, and drive root‑cause remediation across Oscar's network and provider management functions. This remote role partners with claims, utilization management, payment integrity, and other cross‑functional teams to improve issue identification, routing, resolution, and prevention.

Responsibilities

Lead and develop multi-disciplinary provider issue resolution organization
Build scalable operating model for escalated provider issues
Partner with cross-functional leaders to improve handoffs and reduce escalations

Skills

About Oscar Health

hioscar.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Oscar Health is a technology-driven health insurance company offering individual, family, and Medicare plans in select U.S. markets. It pairs insurance coverage with consumer-focused digital tools — a mobile app, telemedicine, and dedicated care teams — to simplify enrollment, care navigation, and claims management. Using data and provider partnerships, Oscar emphasizes preventive care, personalized support, and greater cost transparency for members.