Fraud Intake Specialist
Flagstar Bank(1 month ago)
About this role
A Fraud Intake Specialist at Flagstar Bank serves as the primary point of contact for inbound fraud-related inquiries, focusing on identifying and documenting potential fraud across checks, ACH, card, and online channels. The role supports the bank’s loss prevention program and coordinates with internal teams and external agencies to protect assets and ensure regulatory compliance. Positioned in the Troy, MI office, the role operates on a rotational schedule including afterhours and weekends.
Required Skills
- Customer Service
- Fraud Investigation
- Loss Prevention
- Regulatory Knowledge
- Microsoft Office
- Analytical Skills
- Communication
- Multi-Tasking
- Confidentiality
- Risk Assessment
+2 more
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