Full Time Portals Supervisor (Home Health)

Mission Healthcare(1 month ago)

San Diego, CAOnsiteFull TimeManager$68,000 - $75,000Home Health Intake

About this role

The Home Health Portals Supervisor oversees the customer service portal team responsible for managing and processing home health referrals. This role ensures accurate and timely handling of referral information across multiple electronic platforms and coordinates closely with intake, clinical, and revenue cycle teams. The position also serves as a subject matter expert on home health portals and related workflows, maintaining standards and documentation as regulations and organizational needs evolve. The supervisor contributes to continuous improvement of systems and processes that support an efficient and compliant referral operation.

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Required Skills

Team Supervision
Workload Planning
Referral Processing
Eligibility Screening
Data Entry
Patient Documentation
Portal Management
Issue Troubleshooting
SOP Maintenance
Payer Guidance

+15 more

About Mission Healthcare

homewithmission.com

Mission Healthcare is a provider of compassionate home health, hospice, and specialty in‑home care. They deliver personalized clinical and support services designed to enhance quality of life, manage symptoms, and support patients and families where they live. The organization emphasizes community‑focused, patient‑centered care and improved outcomes through coordinated services. Mission Healthcare also highlights career growth and support for clinical staff, offering resources and opportunities to help employees thrive.