Full Time Portals Supervisor (Home Health)

The Home Health Portals Supervisor oversees the customer service portal team responsible for managing and processing home health referrals. This role ensures accurate and timely handling of referral information across multiple electronic platforms and coordinates closely with intake, clinical, and revenue cycle teams. The position also serves as a subject matter expert on home health portals and related workflows, maintaining standards and documentation as regulations and organizational needs evolve. The supervisor contributes to continuous improvement of systems and processes that support an efficient and compliant referral operation.