German Customer Support Specialist

HubSpot(2 years ago)

HybridFull TimeJunior$70,976 - $94,205 (estimated)Customer Support

About this role

A Customer Support Specialist at HubSpot works as a trusted advisor to customers, providing a proactive and human support experience across multiple channels. The role is based in Dublin and is open to candidates in Ireland with remote and flexible options as part of a hybrid team environment. The position focuses on helping customers successfully use HubSpot’s platform to support their business growth.

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Required Skills

Customer Support
Technical Support
Technical Troubleshooting
Phone Support
Live Chat
Ticketing Systems
Product Documentation
Problem Solving
Customer Advocacy
Issue Diagnosis

+6 more

About HubSpot

hubspot.com

HubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.