Group Manager, Customer Experience Consulting
Philip Morris International
About this role
A Group Manager in Customer Experience Consulting at Concentrix Catalyst leads consulting teams through customer experience transformation projects for large clients. The role focuses on understanding customer needs and designing strategies that enhance customer interaction and brand loyalty while driving measurable business impact. It involves leading multiple projects, managing client relationships, and inspiring a high-performing team through challenging environments.
Skills
About Philip Morris International
pmi.comIndustry
Manufacturing
Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
Recent company news
Philip Morris: I Will Wait For A Deeper Pullback Before Adding More (NYSE:PM)
5 minutes ago
Connor Clark & Lunn Investment Management Ltd. Purchases 271,161 Shares of Philip Morris International Inc. $PM
6 hours ago
PMI's mission to deliver a smoke-free future
Nov 25, 2025
Philip Morris International Inc Stock (PM) Moved Down by 3.36% on Mar 11: What Investors Need To Know
23 hours ago
Hidden Wounds Receives $50,000 Donation from Philip Morris International U.S. to Expand Rapid Mental-Health Stabilization for Veterans
3 days ago
About Philip Morris International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Philip Morris International.
Salary
$103k – $136k
per year
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