Guest Experience Associate
Placemakr(25 days ago)
About this role
The Guest Experience Associate at Placemakr serves as the primary on-site contact for guests and residents, ensuring a high-quality, hospitality-focused experience throughout their stay. The role is based at a Phoenix, AZ property and is part of the on-site Property Team. It emphasizes embodying Placemakr’s service-focused culture and community norms while supporting safe, compliant, and smooth daily operations. The position includes rotational weekday, weekend, evening, and holiday shifts.
Required Skills
- Customer Service
- Guest Relations
- Conflict De-Escalation
- Team Collaboration
- Verbal Communication
- Written Communication
- Payment Processing
- Check-In Management
- Safety Compliance
- Problem Solving
+8 more
About Placemakr
placemakr.comPlacemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.
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