Guest Relations Representative
Dave(1 month ago)
About this role
A Guest Relations Representative at Dave & Buster's represents the brand in interactions with guests and internal stakeholders, focusing on restoring and preserving positive guest experiences. The position involves communicating with guests about billing, technical, and operational concerns and producing clear, professional written responses. The role requires flexibility for weekends, evenings, and holidays.
Required Skills
- Guest Service
- Escalation Management
- Written Communication
- Problem Solving
- Time Management
- Multitasking
- Teamwork
- Research
- Root Cause Analysis
- Billing Support
Qualifications
- Business Coursework (Preferred)
About Dave
daveandbusters.comEat, drink, play and watch sports at your local Dave & Buster's! Fun for the whole gang - no group is too large - Contact a planner today
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