Head of Customer Success, AI+ Labs
FGS Global
About this role
Senior leader overseeing Customer Success for Labs, focused on driving consultant adoption and business impact of Labs’ AI capabilities across practices and regions. The role supports the evolution of Labs from an internal enablement tool toward external market opportunities and works closely with Labs leadership and consulting teams in North America and Europe.
Skills
About FGS Global
fgsglobal.comFGS Global is a leading global stakeholder strategy firm that helps organizations lead, influence and win in decisive moments. It provides integrated strategic communications, public affairs, investor relations, crisis and reputation counsel—combining senior advisers, data-driven insight and creative/digital capabilities—to shape outcomes for corporations, institutions, governments and nonprofits. Clients rely on FGS Global for its cross-border reach, multidisciplinary teams and experience managing high‑stakes transactions, crises and campaigns.
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About FGS Global
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for FGS Global.
Salary
$140k – $180k
per year