Head of Customer Success Management

Autofleet(4 months ago)

HybridFull TimeDirector$149,025 - $197,443 (estimated)Customer Success

About this role

Head of Customer Success Management at Autofleet is a senior leader overseeing the company's customer-facing strategy for its fleet optimization platform. The role serves as the primary customer advocate internally and collaborates with cross-functional teams to align product and business priorities for enterprise transportation customers.

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Required Skills

Team Leadership
Process Development
Account Management
Onboarding
Adoption
Retention
Customer Growth
Strategic Advising
Data Analysis
Communication

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About Autofleet

autofleet.io

Autofleet is a leading end-to-end software platform designed for optimizing, managing, and providing sustainable transportation services for fleets and mobility operators. The platform focuses on enhancing reliability and efficiency in transportation logistics, facilitating improved service delivery for its users. With its data-driven solutions, Autofleet empowers businesses to create more efficient and environmentally friendly mobility options. Through its innovative technology, the company aims to streamline operations while maximizing the utilization of transportation resources.