Head of Customer Success
Circuit
About this role
A Customer Success Leader at Circuit owns the post-sale relationship from onboarding through expansion, ensuring customers achieve value quickly and build long-term partnerships. The role involves building systems, playbooks, and habits to transform early wins into multi-BU growth and representing the voice of the customer internally.
Skills
About Circuit
circuit.aiCircuit is an AI-powered knowledge network that helps manufacturing enterprises and SMBs capture and share precise product, support, and process information. It connects supply chains, distributors, and support teams so verified knowledge flows seamlessly to the people who need it. By surfacing contextually relevant answers and keeping information consistent, Circuit reduces support friction, speeds troubleshooting and onboarding, and lowers costly errors and delays.
Recent company news
TradingViewShennan Circuit Company: Net profit jumped 74.47% on 32.05% revenue growth, led by AI and automotive demand
14 hours ago
Employment Law WorldviewA Setback for Cemex: Sixth Circuit Reigns In the NLRB’s Adjudicatory Authority (US)
2 days ago
Courthouse NewsNinth Circuit revives suit over Amazon sodium nitrite used in teen suicides
1 day ago
WHMIMI AG: Livingston Co. Circuit Court Stays Parole of Floyd Jarvi
2 days ago
TradingViewShennan Circuit Company: Net profit rose 74% on 32% revenue growth, with strong PCB and substrate momentum
17 hours ago
About Circuit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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